{"id":490,"date":"2024-09-25T19:32:46","date_gmt":"2024-09-25T17:32:46","guid":{"rendered":"https:\/\/staging-outdoorpinsandmore.nl\/?page_id=490"},"modified":"2026-03-03T16:52:23","modified_gmt":"2026-03-03T15:52:23","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/outdoorpinsandmore.com\/nl\/customer-service\/","title":{"rendered":"Klantenservice"},"content":{"rendered":"<h2><strong>Bestellen<\/strong><\/h2>\n<ul>\n<li>Klik op \u2018shop\u2019.<\/li>\n<li>Kies het gewenste product.<\/li>\n<li>Klik op \u2018Bestellen\u2019 om het artikel direct aan je winkelmandje toe te voegen.<\/li>\n<li>Winkel verder of klik op je winkelmandje om een \u200b\u200boverzicht van je bestelling te zien en af \u200b\u200bte rekenen.<\/li>\n<li>In je winkelwagen worden de verzendkosten automatisch berekend (zie hieronder voor de verzendkosten). Controleer je bestelling zorgvuldig en klik vervolgens op \u2018Doorgaan naar kassa\u2019.\u2019<\/li>\n<li>Vul alle benodigde gegevens in om uw bestelling te voltooien.<\/li>\n<li>Klik op \u2018Bestelling plaatsen\u2019.<\/li>\n<li>Op dat moment is uw bestelling geplaatst en moet u de betaling afronden. U wordt direct doorgestuurd naar de betaalpagina (zie hieronder voor betaalmethoden).<\/li>\n<li>Na het afronden van je bestelling ontvang je automatisch een bevestiging. Controleer deze nogmaals goed. Heb je een fout gevonden? Stuur dan zo snel mogelijk een e-mail naar order@outdoorpinsandmore.com.<\/li>\n<li>Als je de bevestigingsmail na ongeveer 10 minuten nog niet hebt ontvangen, controleer dan je spamfolder. We raden je aan om het domein @outdoorpinsandmore.com toe te voegen aan de lijst met veilige afzenders van je e-mailprogramma om ervoor te zorgen dat je geen updates mist. Nog steeds niets ontvangen? Stuur ons dan zo snel mogelijk een e-mail.<\/li>\n<\/ul>\n<h2><strong>Verzending<\/strong><\/h2>\n<ul>\n<li>Tenzij anders vermeld, worden bestellingen via brievenbuspost verzonden.<\/li>\n<li>Bestellingen worden doorgaans binnen 2 tot 3 werkdagen verpakt en verzonden.<\/li>\n<li>PostNL of een lokale bezorgdienst kan niet garanderen dat post binnen enkele dagen wordt bezorgd.<br \/>\nIndien u uw bestelling niet binnen twee weken na de verwachte leverdatum, zoals vermeld in het overzicht hieronder, heeft ontvangen, neem dan contact met ons op via order@outdoorpinsandmore.com.<br \/>\nNeem binnen 60 dagen na het plaatsen van je bestelling contact met ons op. Na deze periode kunnen we geen klachten meer accepteren.<\/li>\n<li>Alle bestellingen worden verzonden vanuit ons kantoor in Venlo.<\/li>\n<li>Orders to the Netherlands and Belgium are shipped via PostNL and include a Track &amp; Trace code.<br \/>\nOrders to other countries are shipped via Deutsche Post stamp service and do not include a tracking code.<\/li>\n<\/ul>\n<h2><strong>Betalingsopties<\/strong><\/h2>\n<ul>\n<li>PayPal<\/li>\n<li>Creditcard<\/li>\n<li>Klarna Afterpay (we brengen \u20ac1,00 in rekening voor bestellingen onder de \u20ac25,00)<\/li>\n<li>Klarna Pay Now, volg de instructies van Klarna<\/li>\n<li>Apple betalen<\/li>\n<li>iDEAL (Nederlands)<\/li>\n<li>Bancontact (Belgi\u00eb)<\/li>\n<li>Betalingen worden voor ons verwerkt door de betalingsprovider Mollie.<\/li>\n<\/ul>\n<p><strong>Verzending<\/strong> We ship via PostNL (Dutch shipping company) and Deutsche Post (German shipping company) for. This delivery service does its utmost to send and deliver packages as quickly and carefully as possible. If there are any issues, you can inform us via email at order@outdoorpinsandmore.com, mentioning the order number visible in the confirmation email.<\/p>\n<p><strong>Levertijd<\/strong> De onderstaande termijnen zijn een richtlijn en niet bindend. De dagen zijn werkdagen.<\/p>\n<p><strong>Europa<\/strong><\/p>\n<table width=\"481\">\n<tbody>\n<tr>\n<td width=\"160\">Land<\/td>\n<td width=\"92\">Werkdagen<\/td>\n<td width=\"97\">\u00a0Verzendkosten<\/td>\n<td width=\"132\">\u00a0Gratis verzendkosten vanaf<\/td>\n<\/tr>\n<tr>\n<td>Nederland<\/td>\n<td>3-4<\/td>\n<td>\u00a0\u20ac\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 3,25<\/td>\n<td>\u00a0\u20ac\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a040,00<\/td>\n<\/tr>\n<tr>\n<td>Duitsland<\/td>\n<td>5-8<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,50<\/td>\n<td>\u00a0\u20ac\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a040,00<\/td>\n<\/tr>\n<tr>\n<td>Belgi\u00eb<\/td>\n<td>5-8<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<tr>\n<td>Oostenrijk<\/td>\n<td>5-8<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<tr>\n<td>Denemarken<\/td>\n<td>5-9<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<tr>\n<td>Frankrijk<\/td>\n<td>5-10<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<tr>\n<td>Itali\u00eb<\/td>\n<td>5-11<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<tr>\n<td>Luxemburg<\/td>\n<td>5-12<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<tr>\n<td>Spanje<\/td>\n<td>5-13<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<tr>\n<td>Zweden<\/td>\n<td>5-14<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<tr>\n<td>Rest van Europa<\/td>\n<td>6-15<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>Andere continenten<\/strong><\/p>\n<p>&nbsp;<\/p>\n<table width=\"481\">\n<tbody>\n<tr>\n<td width=\"160\">Regio<\/td>\n<td width=\"92\">Werkdagen<\/td>\n<td width=\"97\">\u00a0Verzendkosten<\/td>\n<td width=\"132\">Gratis verzendkosten vanaf<\/td>\n<\/tr>\n<tr>\n<td>Noord en Zuid Amerika<\/td>\n<td>12-18<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<tr>\n<td>Nederlandse Antillen<\/td>\n<td>12-18<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<tr>\n<td>Azie<\/td>\n<td>12-18<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<tr>\n<td>Oceani\u00eb<\/td>\n<td>20-42<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3,50<\/td>\n<td>\u00a0\u20ac\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 40,00<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><strong>Retouren<\/strong><\/h2>\n<ul>\n<li>U heeft 14 dagen bedenktijd om het product zonder opgaaf van reden te retourneren, gerekend vanaf de dag dat u het product heeft ontvangen. Het product kan alleen ongebruikt en in de originele verpakking worden geretourneerd. De kosten voor de retourzending zijn voor rekening van de koper.<\/li>\n<li>Meld uw retourzending vooraf via ons e-mailadres order@outdoorpinsandmore.com. Wij storten het bedrag, na ontvangst binnen 14 dagen terug.<\/li>\n<li>Retouradres: Outdoorpins &amp; More, Harry Meijerstraat 6, 5913RE VENLO, Nederland.<\/li>\n<li>Vermeld bij de retourzending altijd uw ordernummer.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><strong>Garantie<\/strong><\/h2>\n<ul>\n<li>De kleuren van de pins kunnen afwijken. Hieraan kunnen geen rechten worden ontleend. Kleuren kunnen afwijken op een foto of computerscherm.<\/li>\n<li>Artikelen zijn onderhevig aan slijtage. Mocht een artikel echter onnatuurlijke gebreken vertonen, dan verlenen wij de wettelijke fabrieksgarantie.<\/li>\n<\/ul>\n<p>This page was last updated on February 3, 2026.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Ordering Click on &#8216;shop.&#8217; Choose the desired product. Click on &#8216;Order&#8217; to add the item directly to your shopping cart. Continue shopping or click on your cart to see an overview of your order and to check out. In your cart, shipping costs will be calculated automatically (see below for shipping costs). Check your order [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-490","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service - Outdoorpins &amp; More<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/outdoorpinsandmore.com\/nl\/customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service - Outdoorpins &amp; More\" \/>\n<meta property=\"og:description\" content=\"Ordering Click on &#8216;shop.&#8217; Choose the desired product. 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